Building a Successful Cloud Operations and Governance Practice
In the cloud era, IT operations has the opportunity to elevate its standing within the enterprise and influence business strategy and outcomes. It should no longer be limited to a simple fulfillment center for end users’ IT service requests or a maintenance engine for data center infrastructure. Cloud operations teams must build a framework that balances innovating with optimizing time, reducing costs, and minimizing risk.
Cloud operations, agile development processes, and continuous integration and delivery (CI/CD) frameworks are now, without a doubt, the foundation of an enterprise’s digital and business transformation. But it’s also driving another transformation: reimagining the role of infrastructure and operations teams.